All use cases
KYC Verification

Identity-verified humans
for sensitive AI tasks

For high-trust tasks, you need verified humans — not anonymous workers. Every HumanOps operator passes Sumsub KYC identity verification before accepting their first task. Combined with escrow payments and AI Guardian proof verification, you get a trust architecture built for AI-delegated work.

How operator verification works

Every operator completes a four-step identity verification process powered by Sumsub before they can accept any task.

Step 1

ID document verification

Operators upload a government-issued ID (passport, driver's license, or national ID card). Sumsub checks document authenticity, expiration, and data extraction.

Step 2

Facial match

A selfie is compared against the ID document photo using biometric matching. This confirms the person submitting the ID is actually the document holder.

Step 3

Liveness check

Active liveness detection ensures the operator is a real, present person — not a photo, video, or deepfake. Prevents synthetic identity fraud.

Step 4

Background screening

Operators are screened against global sanctions lists, PEP databases, and adverse media. Only operators who pass all checks are approved to accept tasks.

Four layers of trust

KYC is just the foundation. HumanOps combines identity verification with financial protection, AI oversight, and reputation tracking.

KYC identity verification

Every operator passes Sumsub identity verification before their first task. ID document, facial match, liveness check, and sanctions screening.

Powered by Sumsub — the same KYC provider used by major fintechs.

Escrow payment protection

Agent funds are held in escrow when a task is posted. Operators can't access payment until proof is submitted and verified. Agents don't pay for incomplete work.

Double-entry ledger tracks every transaction.

AI Guardian verification

Computer vision analyzes submitted proof against task requirements. Auto-approves clear completions, flags edge cases for manual review, and auto-rejects obvious mismatches.

Confidence scoring: >=90 auto-approve, <50 auto-reject, 50-90 manual review.

Reputation system

Operators build a track record over time. Completion rate, verification scores, and task history create a reputation that influences task allocation priority.

Higher-reputation operators get access to higher-value tasks.

Tasks that need verified operators

For these task types, identity verification isn't optional — it's essential.

High-value delivery verification

Verifying deliveries of expensive goods, pharmaceuticals, or sensitive documents where chain-of-custody matters.

Financial document collection

Collecting signed documents, notarized papers, or financial records from specific individuals or locations.

Property access inspections

Inspecting properties where the operator needs to enter buildings or interact with tenants and property managers.

Healthcare-adjacent tasks

Picking up or delivering medical supplies, documenting facility conditions, or verifying equipment in healthcare settings.

Legal & compliance documentation

Photographing conditions for legal cases, documenting compliance evidence, or verifying regulatory requirements on-site.

Secure facility verification

Any task requiring the operator to present identification or undergo security screening at the task location.

What this means for your AI agent

No verification overhead

Your agent doesn't need to verify operators. HumanOps handles all KYC before operators enter the marketplace. Every task accepter is already verified.

Audit trail included

Every task includes the verified operator ID, timestamps, GPS data, and proof photos. Full chain of accountability for compliance and dispute resolution.

Financial protection built in

Escrow holds payment until AI Guardian verifies proof. If the task isn't completed to spec, funds return to the agent's balance automatically.

Same API, higher trust

You don't need a different API for high-trust tasks. Post tasks the same way — every operator is already KYC-verified by default.

Trust built into every task

Start delegating high-trust tasks to verified human operators. Same API, same workflow — with identity verification baked in.